Filegear Desktop App for macOS v1.1

Filegear Desktop App for macOS v1.1

Filegear Desktop for macOS

Version 1.1

February 5, 2019


Filegear is a personal cloud device that manages your storage and enables you to manage and share your files safely and privately from your home. Filegear Desktop for macOS is a companion app that enables you to connect your Filegear device to your desktop or laptop computer running the Apple Mac operating system. The Filegear device will appear as a local folder on your system and enables local apps to find, view and edit files located on your Filegear device.


To install Filegear Desktop for macOS, first download the PKG installation package from here:


The package file should be saved to your "Downloads" folder. Once downloaded, double-click or execute the .pkg file to begin the installation.


The installation dialog will guide you through the basic installation steps:


You can accept all the default responses. Once the installation is complete, you will be prompted if you want to remove the installation package. Just click "Yes".

Starting Filegear Desktop

Once Filegear Desktop for macOS is installed, you will need to launch the app by going to the "Applications" folder in your finder, then double-clicking on the "" entry:

Once the app is launched, you will see a Filegear "house" icon appear in the top status bar.

To access the Filegear folder, click on the Filegear "house" icon, then click on the Folder icon just below to open a Finder window where Filegear is mounted.

Logging In to Filegear

When launching Filegear Desktop for the first time, or if you log out of your account, the login window will appear. Enter your login credentials exactly as you would in the web or mobile apps:

Once the login is successful, the dialog will automatically disappear. You can see that the Filegear Desktop app is still running by looking for the Filegear "house" icon in the top status bar.

Accessing Files

To access files in your Filegear device, first click on the Filegear "house" icon in the top status bar of your screen, then click on the "Folder" icon at the top, or click on the "gear" icon of the device you wish to connect to and select "Open in Finder".

You will see a new Finder window appear showing the root folders of your Filegear device:

The folder hierarchy here follows the logical layout of the web and mobile applications. At the very top is the Files, Photos, Music, and Videos experience. Under each of these folders you will find additional folders representing the different ways to search and discover content in your Filegear device.

Default "Folders" View

The default folders can be found under Device / Files / All Files:

Searching for Files

You can follow the folder hierarchy to essentially execute searches on your files. For example, to find photos in a timeline according to when they were added, go to Device / Photos / Timeline / Added On:

Using Lightroom

You can import your files from Filegear into your Lightroom catalog by choosing "Import Photos and Video" and navigating to your Filegear folders:

From here you can choose the photos you wish to import and then click on "Import".

Note: you may want to experiment with a few files first before doing any large collections. Lightroom will force Filegear to download all selected files in order to generate the catalog data. After cataloging is complete, you can go to the settings option of Filegear Desktop to clear the cache to reclaim space on your local system. Don't worry, if Lightroom needs the original file again, it will just re-download on demand.

Once your files are imported into Lightroom, you can develop, edit, and export your files as normal:

Importing Music into iTunes

You can also import your music collection into iTunes. Just add files from your Filegear folders as you would any other folder:

Note: the same issue applies for iTunes as for Lightroom. iTunes will download the entire file to be able to extract metadata and show the information in the iTunes UI. Again, you should try to import in smaller batches, and then clear the Filegear Desktop cache between imports to ensure your local system doesn't get filled up. You'll find the "Clear Cache" option under the "Gear" icon next to your Filegear Device in the Filegear Desktop app.

Streaming with Serato

Serato is an app used by professional DJs to mix and play music and videos. Filegear integrates seamlessly with Serato enabling direct streaming from Filegear without having to store huge libraries of contents on local drives, and without the risk of losing your hard drive at a show.

Streaming with Serato from Filegear

Other Apps

You can use other apps to browse, open, edit and save content into your Filegear folders using the Filegear Desktop app. You can even drag files into the Filegear folders, or drag files from Filegear onto your local system.

Reporting Issues

There are thousands of apps available for macOS which are designed to read and write files to a local folder. We have made efforts to test and validate many common apps, especially those built-in to macOS, and apps normally used for authoring documents, editing photos, and playing media content. That said, it is impractical for us to test each and every app, every version of each app, or every operating system version. Each of these variations could lead to unexpected behavior.

If you encounter an issue with this software, or have a suggestion on how to improve our overall experience, please send us your comments and suggestions to

If reporting an issue, please include a screen-shot of the error(s) or other helpful references, and a brief description of the actions performed leading up to and potentially causing the issue.


Filegear Desktop is a powerful tool for connecting your Filegear device to your desktop or laptop and enables a host of new possibilities for integrating with existing apps. We'd love to hear your feedback on your experience, and hope you enjoy this chance to try out this software, and be a part of its success.

Thanks from all of us,

The Filegear Team


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