Use the Filegear Utility if you are unable to automatically detect your device on your network.

The Filegear Utility is used to run diagnostics and routine checks on the Filegear Personal Cloud device.

  • Download Windows version here.
  • Install the iOS version with TestFlight here (open the link with your iPhone or iPad). 
Detailed instructions on how to use the Filegear Utility app can be found here.