Connecting your Device

If you are having trouble linking or connecting to your Filegear device, try the Filegear Utility which can diagnose and solve common issues. Download links and instructions can be found here.

Frequently Asked Questions

Please see the FAQ for common questions and solutions.

Contacting Us

If you need any help setting up your Filegear device, please email us at or use the contact form below.

We are always looking to improve and love hearing product feedback. Feel free to email us.

Sometimes we get a lot of emails, but we always make a goal of replying within 24 hours. 

Contact us